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Agents

  • Hire: the + beside Agents, Hire an agent on the org chart, or Hire a report on an agent’s page.
  • Invoke wakes the agent now. Pause holds its future work; a paused agent’s wakes are recorded as skipped. Terminate (in the ⋯ menu, with a confirmation) retires the seat; its reports move up to its manager.
  • Heartbeat: off by default, so an agent wakes only on assignment and Invoke. Set one in the agent’s form to wake it every minute, every 5, 10 or 30 minutes, every hour, every 4 hours or daily, while Synoec is open. A beat that comes while the agent is still running joins that run.
  • Runs: the agent page lists recent runs: why the agent woke, the issue, how the run ended and its one-line summary.